Updated Articles

  1.  What is the difference between PoliteMail for the Desktop, Online, and 365?

    Click here to skip directly to chart that lists all features for each version. Your browser does not support HTML5 video. PoliteMail Desktop vs Online vs 365 PoliteMail for the desktop allows you to create powerful measur...
  2. Where can I find a list of PoliteMail features by version?

    PoliteMail Features by Version Category Feature Description Version System and Security  Single Sign-On Gain automatic PoliteMail user account management based on your company’s own Office365 identity and active ...
  3. What is the difference between sending via the PoliteMail Server versus via Outbox?

    Sending via the Outbox is useful in that it allows you to send messages without having to configure a mail flow.  However, it is not recommended when sending to more that roughly 2000 recipients per message.  As a result, PoliteMail will ...
  4.  How to Send PoliteMail with Aggregate Measurement Through the Outbox

    Aggregate measurement mode provides you with entry level metrics. Aggregate measures the message, and counts unique devices and browsers. It does not collect or store any Personally Identifiable Information (PII). With Aggregate measurement, t...
  5. How do the new Filtered Lists work in version 5.1 of PoliteMail?

    Enhanced Filtered Lists If you have many people or lists in PoliteMail, creating a list that filters exactly the people you want can be a challenge. Currently, you are limited to filtering only on custom fields, such as “Region” or ...
  6. My message hyphenations are in a different spot when I view the message!

    Hyphenation Differences between PoliteMail Online and Outlook If you composed an auto-hyphenated message in PoliteMail Online, on rare occasions you may notice the hyphenation is different when the message is viewed in Outlook for the Windows Des...
  7. How does auto-hyphenation work in PoliteMail?

    Auto-Hyphenation Auto-hyphenated text (top) versus non-hyphenated at bottom. PoliteMail version 5.1 and later gives the option to toggle auto-hyphenation in your message.  Hyphenation can make the length of each line of text more c...
  8. What's changed in the new PoliteMail Builder?

    The PoliteMail Builder, available in version 5.10 and later, has been redesigned from the ground up to be more intuitive, convenient, and powerful than ever.  Refer to this article for more details! More visual, organized user interface! ...
  9. How does the new PoliteMail Builder work?

    Introducing the new PoliteMail Builder! What's New? More visual layout for easier use Adding content items has been moved under the Build a Template section. Social media icons have moved to be a standalone content item instead of being...
  10. How do I uninstall PoliteMail?

    Uninstalling PoliteMail You may uninstall the PoliteMail for Outlook software just as you would any other software, using the Windows Control Panel.  Use Windows > Control Panel > Programs > Uninstall a Program then double-clic...