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Last Updated: 04/25/2024
in Measuring Results
The most common type of chart you will see when viewing a Metrics Report in version 5 is the pie chart. Each of these shows various metrics, defined in the glossary below. If you sent the message using Individual Measurement, you can click on ...
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Your browser does not support HTML5 video. Because of how Outlook is structured, when you select a Custom Field for personalization, Outlook will insert it in the body of your email, and does not give you the option to insert it in the Subje...
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Last Updated: 04/25/2024
in Measuring Results
The auto refresh toggle at the top of a data grid lets the data shown automatically update for you. By default, the toggle is set on and the data will refresh every 10 seconds. Auto refresh will also work with sorting. ...
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Draft a new message, then select PoliteMail > Personalization and choose the field you want to insert. The field text is inserted into your message and the data will be replaced (merged) when you Send . When you choose a personaliza...
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Last Updated: 04/18/2024
in User Administration
User Type defines the level of access and sharing the user has within the system. There are three types: Admin The Admin, or Administrator, has account wide access to all users, Content (templates, images, Smart Attachments, etc.), and Lists. ...
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Last Updated: 04/18/2024
in User Administration The concepts of sharing and ownership allow you to control who can see and use the email templates you create or content you import such as images or Smart Attachments. Understanding Ownership By default, the user who creates the content is the...
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Last Updated: 04/18/2024
in Measuring Results
No. There is a separate section in the metrics for feedback likes.
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Measuring iOS and macOS Devices Background Email is typically tracked and measured using small transparent images, which are remotely hosted and referenced over the internet using a standard web http/https request. Sometimes called “tr...
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Deploying PoliteMail via Manifest for Outlook 365 Click the Apps button, then click the icon to open the Admin Center . In the left panel, click Settings > Integrated Apps . A list of integrated apps displays, with a lis...
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The Messaging Application Programming Interface (MAPI) is an API for Microsoft Windows which allows programs to become email-aware. Outlook for the Windows desktop fully supports MAPI, and PoliteMail will function perfectly well in those environm...